Sales Policy for KidsVIP

Effective Date: January 13, 2025

Welcome to KidsVIP, located at 63 Pine St, Kingston, New York. Our Sales Policy outlines the terms and conditions for purchasing products from our website or store. By placing an order with us, you agree to comply with and be bound by the terms described below. We strive to ensure your satisfaction with our products and services and are committed to providing a seamless shopping experience.

1. General Terms

  • Applicability: This Sales Policy applies to all purchases made through KidsVIP.
  • Acceptance of Terms: By placing an order, you acknowledge and agree to this Sales Policy. If you do not agree, please refrain from making a purchase.
  • Policy Updates: We reserve the right to update this policy at any time. Changes will be effective immediately upon posting on our website.

2. Ordering Process

  • Placing an Order: Select the desired products, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
  • Order Confirmation: Once your order is placed, you will receive a confirmation email with the order details.
  • Order Acceptance: Orders are subject to acceptance by KidsVIP. We reserve the right to refuse or cancel orders at our discretion, including cases of incorrect pricing, stock unavailability, or suspected fraudulent activity.

3. Pricing and Payment

  • Currency: All prices are listed in U.S. Dollars (USD).
  • Taxes: Applicable sales taxes will be calculated at checkout based on your shipping address.
  • Payment Methods: We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay.
  • Pricing Accuracy: While we strive to ensure accurate pricing, errors may occur. If a pricing error is identified, we reserve the right to cancel the order or adjust the price.

4. Shipping and Delivery

  • Shipping Locations: We ship to addresses within the United States. For detailed terms, please refer to our Shipping Policy.
  • Delivery Times: Estimated delivery times depend on the shipping method selected at checkout. Delivery times are not guaranteed due to potential carrier delays or unforeseen circumstances.
  • Order Tracking: You will receive a tracking number once your order has shipped.

5. Cancellations and Modifications

  • Order Cancellations: Orders may be canceled within 24 hours of placement by contacting our customer service team. After this period, cancellations may not be possible if the order has already been processed or shipped.
  • Order Modifications: Modifications to orders, such as changes to product quantity or shipping details, can be requested within the same 24-hour window.

6. Returns and Refunds

  • Eligibility: Most items can be returned within 30 days of purchase if unused and in their original condition. Some exclusions may apply. For detailed terms, see our Refund and Returns Policy.
  • Refunds: Refunds are processed within 7-10 business days after receiving the returned item.

7. Discounts and Promotions

  • Promotional Offers: Discounts and promotional codes must be applied at checkout. Promotions cannot be applied retroactively to previous purchases.
  • Expiration Dates: All promotional offers and discounts have expiration dates and may not be combined with other offers unless stated otherwise.

8. Product Availability

  • Stock Levels: Product availability is subject to stock levels. If an item becomes unavailable after you place your order, we will notify you promptly and provide alternative options or a full refund.
  • Pre-Orders: For pre-order items, estimated delivery dates will be provided, but delays may occur.

9. Intellectual Property

  • Ownership: All content on KidsVIP, including images, text, and logos, is the property of KidsVIP or its licensors and is protected under intellectual property laws.
  • Restrictions: You may not reproduce, distribute, or use our content without prior written permission.

10. Limitation of Liability

  • Disclaimer: KidsVIP is not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.
  • Maximum Liability: Our liability is limited to the amount paid for the specific product in question.

11. Governing Law

This Sales Policy is governed by and construed in accordance with the laws of the State of New York. Any disputes arising from this policy will be resolved in the courts of Ulster County, New York.

12. Customer Support

For questions or concerns regarding your order or this Sales Policy, please contact us:

Thank you for choosing KidsVIP. We are committed to providing high-quality products and exceptional service to meet all your needs. Your satisfaction is our priority!